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HR Information Systems Administrator & HR Analytics
Based in Shared Services Office Beitun District, Taichung City, Taiwan
  • Do you excel at HR systems and processes?
  • Do you have advanced MS Excel skills?
  • Do you want to grow your data analytics and Power BI skills?
  • Do you want to be a stand-alone role that supports a regional team?
  • Do you value enhancement projects to support our HR transformation journey?


An immediate opportunity exists for a HRIS Administrator and HR Data Analyst to join the regional Australia-Asia HR team, and be based at the Shared Services Office in Taiwan Taichung City.


Reporting to the General Manager Talent Management (based in Australia), with matrix reporting line to HR Manager (based Taiwan) and matrix reporting line to Global HR Data Manager (Charlotte, NC), you will provide a critical function for our region of ensuring accuracy of our HRIS data and processes, and provide expertise in HR data analysis and reporting, and HR administration.


Responsibilities include, but not limited to:


  • HRIS Data Administration - Take ownership of the regional Human Resource Information System (SuccessFactors) data management and reporting. Maintain HRIS data integrity through scheduled cyclical audit processes.
  • Service Responses - Manage IT ServiceNow ticket HRIS service requests, coordinate assignment with global HRIS business analysts, and manage and monitor case resolution.
  • HRIS User Training - Provide HRIS training to support HR super users, managers, and employees across Australia and Asia.
  • Data Analytics - Collect human resources data, report and analyze HR metrics to determine trends and measure HR and People performance, including turnover, head count, absenteeism, compensation, demographics, performance, and succession planning.
  • HR Reporting - Review and organize quantitative and qualitative data from Exit Surveys and Engagement Surveys, into reports and presentations.
  • HR Administration - Provide administrative support for key HR processes and reporting.
  • LMS Learning Management System - provide LMS administrative support.


To be successful you will have:


  • Demonstrated experience in HRIS system SAP SuccessFactors. Other HR systems experience an advantage including Qualtrics and SurveyMonkey.
  • Advanced MS Office skills including Excel pivot tables and macros, and PowerPoint presentations.
  • Demonstrated expertise with complex HR data analysis, metrics, reporting and presentation. Demonstrated experience with data reporting such as PowerBI dashboards creations, and system automation. Knowledge of SharePoint and similar tools is desirable.
  • Strong problem-solving skills.
  • Strong internal customer-service orientation and desire to deliver solutions.
  • Must be organized, detail oriented, autonomous and collaborative, able to handle multiple priorities.
  • Experience with a public listed company (ASX, NYSE, etc.), global organisation or similar large organisation highly preferred.
  • Strong English written and oral communication skills.




  • Competitive remuneration package.
  • Be part of Shared Services Office Taiwan team of 60+ locals.
  • Be a critical member of regional HR team supporting 4,500+ employees.
  • Be a part of global JELD-WEN organisation 23,000+ employees.
  • Be part of HR transformation and continuous technology enhancements.
  • Great opportunities for global networking and cross-collaboration.
  • Exposure to all HR functions.
  • Ability to schedule leave every Christmas.


Your next steps


Self-motivated, goal-driven and have an interest in working for a global and progressive industry leading business, then this is the opportunity for you, apply now!



Submit your resume in English to the link provided.


Agencies will only be engaged if required. Please do not contact us or send applicants to us unless requested by the Talent Acquisition Team.

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