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Customer Service Officer
Parental Leave

Are you a motivated self-starter, with an outgoing, positive and energetic attitude?

Are you able to provide first class customer service?

Do you like working in a fast paced team environment?

Then we would like to hear from you!


The JELD-WEN family of companies is the global leader in the manufacturing of Shower Screens & Wardrobes. Regency is a cornerstone of this business within Australia and is known for its superior quality, innovation and customer focus. Regency prides itself on investing in its people and ensuring we have a nurturing environment so they can reach their full potential.


This is a great opportunity for an experienced Customer Service Officer to join our professional, down to earth and friendly team in a Parental Leave Coverage. You will provide an exceptional level of service to both potential and existing customers relating to all Regency products.


The responsibilities: 

  • Inbound and outbound calls and email responses
  • Providing the highest level of customer service
  • Working in fast paced team environment
  • Covering the showroom
  • Follow up warranty and service calls ensuring the highest Customer Service is delivered at all times
  • General office and Administration duties as required


To be successful in this role you will have: 

  • Demonstrated Computer/data entry skills
  • Superior Telephone skills (ability to build rapport)
  • Good presentation and a bright outgoing personality
  • A real passion for Customer Service
  • Ability to multi-task, prioritise and manage time effectively
  • Great attention to detail


If you are a person who thrives on a challenge, is self-motivated and can contribute positively to a forward thinking business, we would love to hear from you.  


Please ensure you include a covering letter outlining why you are the best person to deliver first class customer service for the above position. 

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