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Customer Service Representative
Girraween, NSW


 Fast paced role with opportunities for career progression.


  • Want job security with market leading manufacturer of building products?
  • Want work-life balance, work close to home in Western Sydney?
  • Want extensive on-the-job training and opportunities to progress?


Trend Windows and Doors, is one of Australia's largest window manufactures who have secured a reputation for quality, innovation and design for more than 50 years. Trend Windows and Doors is part of the JELD-WEN family, which includes iconic brands Corinthian Doors, Stegbar Windows & Doors, Airlite Windows & Doors, Aneeta Window Systems, Regency Shower Screens & Robes, Trend Windows & Doors, A&L Windows, and Breezway louvres.


Your Opportunity 


This is a great opportunity for an energetic and confident Customer Service Representative to join our professional, down to earth and friendly Customer Service Team. You will thrive on providing an exceptional level of service to our sales team and our customers, responding to enquiries and troubleshooting solutions.  


Your Responsibilities 


  • Respond to sales team and customers order enquiries
  • Process and communicate changes to customer orders    
  • Process after-sales service requests 
  • Process and investigate warranty claims
  • Customer service team support including reception relief


Your Skills & Attributes:


  • A desire to provide excellent customer service
  • Previous experience in a customer service role 
  • Solutions thinker, good problem solving skills 
  • Aptitude to learn technical product and industry information is critical
  • Excellent communication skills
  • High attention to detail and accuracy 
  • Good computer literacy with fast and accurate keyboard skills
  • Intermediate skills with MS Office Suite
  • Ability to work well within a team open-plan environment 


What's On Offer

  • Flexible working hours
  • On-site secure parking
  • A competitive remuneration package
  • Ongoing training and career development
  • Generous discounts on our extensive range of JELD-WEN products
  • Ability to schedule leave every year at Christmas


Your Next Steps


Want to work with a fun and energetic team passionate about customer service, in a busy role with ample reward, apply now!

JELD-WEN builds businesses ethically and safely. Eligible applications must have legal rights to work in Australia, and undertake a pre-employment medical including drug and alcohol screening, and have a valid police check completed in the last 6 months.

Agencies will only be engaged if required. Please do not contact us or send applicants to us unless requested to by the Talent Acquisition Team.


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