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TRAINEE CUSTOMER SERVICE OFFICER
Geelong, VIC

JELD-WEN Inc. is a leading international manufacturing group known for superior quality, service and innovation in the design of windows, doors shower screens and wardrobes. JELD-WEN is the name behind iconic Australian Brands Stegbar Windows & Doors, Stegbar Shower Screens,  Regency Shower Screens, Aneeta Windows, A&L Windows & Doors, Trend Windows & Doors, and Corinthian Doors

 

With a strong commitment to the development of our people JELD –WEN prides itself on its strong reputation within the industry of it high level of professional customer service in the area of sales, production and installations. Our company values show how we engage our employees to be a valuable addition to our team and share the rewards of our success.

 

Our learning and development culture ensures we provide our employees an environment offering ongoing development and training and enables us to provide exciting career opportunities for our employees.

 

This trainee position within our Windows and Doors Customer Service Team provides a first step in a career within the JELD-WEN Group of businesses located at our Geelong Office Location.

 

This full time role provides a vital link between both our external and internal customers and assist the team in ensuring our on time completion of jobs.

 

You will provide vital support to our sales team by working directly with Sales Representatives in respect of the complete of quotes for customers ensuring data is collected and inputted accurately to ensure quality customer service. Your commitment to customer service is essential as well as the ability to work well under pressure.

 

To be successful you will:

  • Have good computer skills;
  • Be able to demonstrate an understanding of high customer service standards;
  • Work well in a team environment;
  • Have a desire to grow and develop a career within our business.

The successful candidate will be employed under a trainee agreement with the successful complete of a Certificate in Business on the job a requirement of the job.

 

This role is strictly an entry level position and would suit an individual starting out on a career path with a strong interest in the sales and/or administration fields.

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