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Customer Service Officer
Dandenong South, Victoria

 

As Australia's largest timber door manufacturer, Corinthian Doors has taken its famous brand worldwide, securing an international reputation for quality, innovation and design.

 

About our Opportunity

 

A full-time position within our Customer Service team based in Dandenong South.  The Customer Service Officer is responsible for answering incoming customer calls and emails, troubleshooting solutions to ensure the delivery of exceptional customer service and providing administration support to meet our customers' expectations.

 

Key functions include:

  • Customer service over the phone and email
  • Managing the end-to-end processing of customer orders
  • Provide support to external sales representatives
  • Managing walk-in showroom enquiries and face-to-face sales at the trade counter

 

About You

  • Exceptional verbal and written communication skills
  • High level of computer literacy
  • Developed administrative and organisational skills
  • Team player that contributes to a positive work environment
  • Pride yourself on thoroughness and attention to detail

 

What's On Offer

  • Monday to Friday role, no weekends
  • Join a fun, supportive and experienced team
  • Health benefits (EAP, yearly flu shot, onsite physio)
  • Ongoing training
  • Generous discounts on our extensive range of JELD-WEN products
  • Mandatory shut down over Christmas holiday period

 

Your Next Steps

 

This is an excellent opportunity for a person looking for professional development and true career advancement. 

 

JELD-WEN builds businesses ethically and safely. Eligible applications must have legal rights to work in Australia and undertake a pre-employment medical including drug and alcohol screening, and police check.


Agencies will only be engaged if required. Please do not contact us or send applicants to us unless requested by the Talent Acquisition Team.

 

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